Shipping policy

We aim to process and ship all orders as quickly as possible.

• Orders are typically processed within 3–5 business days
• Shipping times vary based on destination and carrier
• Tracking information will be provided when available
• Delays caused by carriers, holidays, weather, or high order volume are outside our control

Please ensure your shipping address is correct at checkout. Three J's Scoops is not responsible for packages sent to incorrectly entered addresses.

If your package is marked delivered but not received, please contact the shipping carrier first.